Applied Management - Human Services
The Certificate in Applied Management (Human Services) is a one-year professional development programme created for people working in the human services, community and non-profit sector.
| Award Name | Minor Certificate (Level 6 NFQ) |
|---|---|
| NFQ Classification | Minor |
| Awarding Body | QQI |
| NFQ Level | Level 6 NFQ |
| Award Name | NFQ Classification | Awarding Body | NFQ Level |
|---|---|---|---|
| Minor Certificate (Level 6 NFQ) | Minor | QQI | Level 6 NFQ |
Duration
1 year. Format: Online.
Entry Requirements
To apply you must:
• Be either 23 years of age when you apply, or
• Have successfully completed a Leaving Certificate/QQI/FETAC Level 5 Certificate.
• All applicants must be currently working in the human services, community or not for profit environment for at least 10 hours a week and need to be able to apply their learning to an appropriate work setting.
International applicants must provide appropriate documentary evidence of proficiency in English (i.e. IELTS 6.0).
Careers / Further progression
The skills acquired from the Certificate in Applied Management (Human Services) have been used by graduates to support their promotion within their organisations and to seek management opportunities within and beyond where they work.
Successful completion of this course will allow you to access other management courses at Level 6/7.
Further information
Start Date: Autumn 2024. Contact the College for further information.
€2,538
A Fees Instalment Plan is available.
There will be an Informal Interview/Information day for registered applicants
Applications for this course are accepted through our Online Application Centre. To apply for the degree, you will need to:
• Satisfy the entry requirements for the programme
• Provide a range of documents to support your application
• Submit a personal statement explaining why you want to apply.
€95
The Certificate in Applied Management (Human Services) is a one-year professional development programme created for people working in the human services, community and non-profit sector. It will:
• Develop your understanding of the specific management skills required to deliver quality services in the sector
• Provide you with the tools needed to supervise, lead and manage a team
• Help you understand the statutory and regulatory environment in which you operate
• Satisfy the management qualification requirements set out in the HIQA Standards.
Successful completion of this Award will lead to a Certificate in Applied Management. This is a QQI higher education and training (HET) Award (6H15631) at Level 6 on the National Framework of Qualifications (NFQ).
What Will I Learn in Applied Management?
After successfully completing the course you should:
• Understand the principles of First Line Management and how they relate to your area of responsibility
• Recognise the professional development and ethical issues that are driving contemporary Person Centred Human Services
• Have started to develop key management skills around Communications, Effective Teamwork, Leadership, Risk Management, Motivation and Conflict Management
• Be familiar with the legislative and regulatory environment in which your organization operates and how this impacts on the role of the manager
• Have an understanding of the financial and economic context in which the human services, community and non-profit sectors operate and recognize the management decision making challenges this presents
• Understand the management issues that need to be considered to ensure that the best possible service quality is delivered.
The course is made up of 6 modules. See them outlined below.
1. Managing for Regulation & Inspection
• The regulatory environment
• The application of regulations
• Preparing for the regulatory inspection process
• Engaging with the regulatory inspection visit
2. Management, Professional Development & Ethics
• Introduction to management theory
• You and your role as a manager
• Skills for personal effectiveness
• Ethical considerations in management
3. Key Management Skills: Teamwork, Leadership & Communications
• The people you manage
• Groups, leadership and teamwork
• Motivation
• Managing conflict
4. Essential Employment Law
• Contracts, disciplinary & grievances procedures
• Unfair Dismissals Act (1977 – 2007)
• Equality, health & safety
• Recruitment and selection
• An introduction to employment law
5. Budget Management
• Concept of budgeting
• Income & expenditure, getting the balance right
• Planning, implementing and monitoring the budget
6. Managing Service Quality & Safeguarding
• Selecting a quality system
• Total Quality Management
• Quality for human service organisations
• Managing the process of safeguarding
The course is assessed through a combination of assignments, online activities, written examinations and in-class assessment.
It is an applied course so you must be working at least 10 hours per week in an appropriate work environment.
Promoting best practice in services is integral to the College’s mission. As part of this, we place particular importance on encouraging students to apply what they are learning – as they are learning – in their professional environment. Therefore, our learning materials, workshops and assessments are practical in nature. A significant proportion of assessment marks, for example, are allocated to applying what you learn in real-world settings.
Qualification
Successful completion of this Award will lead to a Certificate in Applied Management. This is a QQI higher education and training (HET) Award (6H15631) at Level 6 on the National Framework of Qualifications (NFQ).
What is it Like to Study with Us?
We Are All Part of a Learning Community
The course uses a ‘blended’ approach. Each module combines online learning, tutorials (telephone, online, virtual) and face to face workshops. Learning materials are explicitly designed to accommodate the pressures that come with trying to balance work, life and learning. They make it possible to build study time around your work schedule.
Regular online tutorials will expand your knowledge of the topic and answer any questions you have as you study. Each one-day seminar focuses on how the module topic is impacting the sector, will deepen your understanding of the subject matter and help you apply it in your working practice.
Underpinning all of this is our learning community. This is made up of tutors who have extensive first-line experience, learning support staff who understand the human challenges people can face when attending college and our students who are defined by their commitment to supporting each other. We believe this creates a learning experience that is unique to the Open Training College, one that meets the specific requirements of people working in our sector and improves the quality of service our users receive.
Call Conor: (+353) 86 0756580 (Business hours 9am-5pm)
Mail: enquiries@opentrainingcollege.com