Supervisory Management
To train learners to become fully competent supervisory managers in the workplace, and attain a national award. To provide the skills, knowledge and mindset essential for getting the best performance from staff and supervising an operation effectively.
| Award Name | Level 6 Component Award (Level 6 NFQ) |
|---|---|
| NFQ Classification | Minor |
| Awarding Body | QQI |
| NFQ Level | Level 6 NFQ |
| Award Name | NFQ Classification | Awarding Body | NFQ Level |
|---|---|---|---|
| Level 6 Component Award (Level 6 NFQ) | Minor | QQI | Level 6 NFQ |
Duration
This course will run one afternoon a week for 10 weeks from 2pm-5pm
Entry Requirements
Who should apply?
People who are interested in becoming supervisors, or existing supervisors who wish to perfect their skills. Please ring (details below) to receive further information to help you evaluate your capacity to undertake this programme successfully.
Entry Requirements
Level 5 Certificate, Leaving Certificate or equivalent qualifications and/or relevant life and work experiences. A reasonable standard of spoken and written English is desirable. Relevant prior learning of any type may be taken into account. Our Learner Entry procedure applies. You must have access to a Computer/Laptop with Camera and Microphone for the duration of the course.
Further information
Cost: €495.00 – booking form and payment required in advance of course commencement. Fee is non-refundable
Learning Outcomes
On completion of this course participants will be able to:
· Understand the role and responsibilities of a supervisory manager
· Apply modern and effective supervisory methods
· Draw up procedures for communication, quality, recruitment, and supervision
· Assess common risks in the workplace
· Set up and keep secure records and information
· Prepare a departmental budget
· Describe the keys steps in staff recruitment
· Train staff and test their learning
· Carry out staff performance appraisal
Certification
QQI Level 6 Component Certificate (Google ‘QQI 6N4329’ to view the award Specification). Participants wanting to obtain certification must undertake a significant amount of assessment work in their own time, but not a written examination. Full attendance is necessary, and it is the learner’s responsibility to achieve the award.
The QQI component title of this module is Supervisory Management Module Code: 6N4329. The module is at level 6 and the module holds a credit value of 15 credits on the National Framework of Qualifications.
This module forms part of the major award Level 6 Management 6M4587
It is also possible to complete this module 6N4329 Supervisory Management as a stand alone module
Attendance is advised on each of the days as the course is designed to build on previous learning. This will also facilitate the fulfilment of the assessments required at the end of the course.
o Introduction
o The History of Modern Management
o Functions of Management and the Management Hierarchy
o Supervisor in the Hierarchy of Management
o Roles and Responsibilities of Supervisors
o Some Guidelines for New Managers to Manage and Up Skill Themselves to Succeed in Their New Role
o Leadership and What is a Leader?
o The Importance of Effective Communication for Managers
o Time Management for Managers
o Delegation
o Team Building
o Staff Code of Conduct
o Performance Management and Tools to Measure Employee Performance
o Membership of Trade Unions/Trade Associations (from the perspective of both employees and employers)
o Management of Records and Maintenance of Logs and Work Schedules
o Advantages and Disadvantages of In-House Vs Contract Staff.
o Data Protection
o Risk Management
o Budgeting and Preparation of Departmental Budgets.
o Selection and Recruitment of New Employees
o Planning and Conduct of Training and Development of Staff
o Management of Conflict in the Workplace
o Management and Organisation of your Department/Staff to meet the Goals and Objectives
o Customer Care and Maintenance of High Service Delivery Standards
Assessment consists of:
Project (60% of total marks)
Portfolio/ Collection of Work (40%) – learners will be asked to submit this in written form. A brief will be provided to learners. The Portfolio should demonstrate a range of achievements and practices/activities undertaken by the learners, involving applying the skills and knowledge they learned through the course. The specific topics being assessed are: - the Roles & Functions of the Supervisor: Up-to-date standards of supervisory practices, Information and Record-keeping, Insurance and risk, Operational Systems, and Finance.
To be submitted as a written report within a number of weeks of course end.