Irish - Phone Skills & Customer Service

This half-day course is being provided by Gaelchultúr in conjunction with Foras na Gaeilge. This course is designed for telephone and customer care staff in local authorities and the public sector, who deal with the public on a regular basis and are required to provide a service through Irish from time to time. It is suitable for those who have studied Irish previously (at school, for example), but have not used the language in a good number of years. This course is delivered online.