Personal Debt Management & Personal Insolvency
Providing staff with the necessary knowledge and skills which are required to engage directly with indebted customers including mortgage customers who are experiencing financial difficulties and to develop a range of robust financial solutions.
| Award Name | Special Purpose Certificate (Level 8 NFQ) |
|---|---|
| NFQ Classification | Special Purpose |
| Awarding Body | University College Dublin |
| NFQ Level | Level 8 NFQ |
| Award Name | NFQ Classification | Awarding Body | NFQ Level |
|---|---|---|---|
| Special Purpose Certificate (Level 8 NFQ) | Special Purpose | University College Dublin | Level 8 NFQ |
Duration
1 trimester
Delivery: Online.
Entry Requirements
a) Individuals seeking admission to the Professional Certificate in Personal Debt Management and Personal Insolvency will have 3 years’ experience (full time) in a relevant banking role and completed the Professional Diploma in Financial Advice or equivalent 30 ECTS Level 7 programme.
b) Individuals who possess an honours degree (Min. Hons 2.2, Level 8 NFQ).
c) Admission will also be considered from experienced professionals who do not meet the minimum admission requirements as set out above, who can demonstrate learning based on work and training experience e.g. Individuals employed in a Financial Advice role in Financial Services.
Professional Body Membership
You must be a current member of IOB or become a member, to undertake this programme. Membership is currently €40 per calendar year.
Further information
Next intake
Spring Trimester 2023/2024 academic year.
Please note that the programme content and fees are subject to change in the 2023/2024 academic year. Any changes will be outlined in the 2023/2024 prospectus and at iob.ie in August - the start of the new academic year.
€625.
Meet Central Bank Requirements
Satisfy the Central Bank of Ireland’s Minimum Competency Code in relation to Debt Management Services.
Who is this programme for?
This programme is designed to meet the needs of those who are required to meet the Central Bank of Ireland’s Minimum Competency Code in relation to Debt Management Services.
The Professional Certificate in Personal Debt Management and Personal Insolvency is a specialist education programme that offers a unique, independent, university level qualification. It is relevant to:
Front office retail banking staff who are involved with mortgage pre-arrears, arrears and collections
Back office staff including underwriters, mortgage restructure solutions specialists and other mortgage support staff involved with mortgage pre-arrears, arrears and collections
Staff working in firms which provide specialist mortgage arrears and collections support to mortgage lenders (Outsourcing/Insourcing)
Accountants, lawyers, Personal Insolvency Practitioners and other professionals who are involved with mortgage pre-arrears, arrears and collections.
How you will benefit
The Professional Certificate in Personal Debt Management and Personal Insolvency provides you with the necessary knowledge and skills which are required to engage directly with indebted customers including mortgage customers who are experiencing financial difficulties and to develop a range of robust financial solutions.
It satisfies the Central Bank of Ireland’s Minimum Competency Code in relation to Debt Management Services, and supports professional staff who work with mortgage pre-arrears, arrears and collections.
Continuous Professional Development
If you hold an IOB designation or designation managed by IOB, CPD hours may be awarded on successful completion of this programme.
Modules and learning outcomes:
Personal Debt Management and Personal Insolvency
(NFQ Level 8, 10 ECTS)
On completion of this module, students will be expected to be able to:
• Evaluate the consumer credit regulation framework and key codes surrounding mortgage arrears.
• Describe the key provisions of the Personal Insolvency Act 2012. Explain the resolution alternatives available to meet the needs of the customer including distressed personal credit customers and outline the most appropriate options.
• Discuss the different mortgage resolution options. Explain personal insolvency options available to customers and consider the implications for the bank.
• Communicate clearly with and advise customers regarding credit decisions.
• Draft credit correspondence for customers and advisors. Engage with customers and their creditors and demonstrate the steps involved in a successful negotiation process.
Combination of continuous assessment and written (two hour) exam at the end of the trimester.
Award/Designation
When you successfully complete this programme you will be awarded a Professional Certificate in Personal Debt Management and Personal Insolvency from UCD and will be invited to the relevant designation.
This is a level 8 qualification on the National Framework of Qualifications.
This module and the attaching APA (Debt Management Services) designation satisfies the Central Bank of Ireland’s Minimum Competency Code. The module is specially designed for those working in either Debt Management firms or those who require new competencies to enable them to provide debt management services to consumers and micro enterprises. Those who successfully complete the module are invited to apply for the APA (Debt Management Services) designation. Continued use of the designation is subject to meeting annual CPD requirements.
Designation
Those who successfully complete the module are invited to apply for the APA (Debt Management Services) designation. Continued use of the designation is subject to meeting annual CPD requirements.
For more information please contact education@iob.ie
Institute of Banking
Email: info@iob.ie
Phone: +353 (0)1 6116500
Fax: +353 (0)1 6116565